Dream Jackpot Casino Responsible Gambling

At Dream Jackpot we take safer gambling seriously. We are committed to keeping play controlled and protecting our customers from harm. This page explains the practical tools and support we provide so you can manage your activity, set sensible limits and find help if gambling starts to feel out of control.

Player protection principles

We put player safety first by offering clear account controls, screening for risky behaviour and providing easy access to independent support. We encourage customers to play within their means and will act where behaviour suggests harm, including intervening, limiting access or pausing accounts when required.

Activity-control tools

You can use a range of tools to manage your play. These include deposit limits, loss limits, session time limits, temporary account breaks and full self-exclusion. Controls are available on desktop and mobile and can be changed via your account settings or by contacting support.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. You can choose an amount that suits you; the minimum setting available is £10. Limits are applied immediately and requests to raise a limit are subject to a cooling-off period to prevent impulsive increases.

Loss limits

If you prefer, set a loss limit to cap net losses over a chosen period. Loss limits work alongside deposit limits to give clearer control over spending. If you reach a limit, further play will be blocked until the next period or until you reduce the limit following our set procedures.

Time limits and account breaks

Session time limits help prevent prolonged play. You can set a daily time cap or choose an account break for 24 hours up to six weeks. Short breaks are useful to step back and reassess your play patterns.

Self-exclusion

For longer-term support, self-exclusion options are available from six months up to five years. Self-exclusion prevents access to the site and can be extended. You can also use the national GamStop scheme for exclusion across all participating UK operators.

Signs of problematic behaviour

Watch for common warning signs such as chasing losses, borrowing to gamble, spending more time than intended, hiding activity from family or neglecting work and responsibilities. If you notice these patterns, consider using the control tools or seeking support.

Tips for maintaining control

Set clear limits before you start, stick to a budget, use deposit and time limits, avoid gambling when tired or stressed, and never gamble to solve financial problems. Regularly review your activity and make changes early if you see concerning trends.

Professional help and support organisations

If you need further help, reach out to specialist organisations such as GamStop, GamCare and GambleAware. NHS advice and Samaritans can also provide support for related wellbeing concerns. If you prefer, contact our support team and we will explain your options and how to activate tools on your account.

At DreamJackpot we want play to remain enjoyable and under control. Use the tools available or ask for help if you need it — we are here to support responsible play.